Refund & Exchange

Refund & Exchange

If you received a product that contains a factory defect or does not correspond to your order, you can make a refund or exchange the product. To do this, please write to the e-mail marked "REFUND" — indicate the order number and the essence of the problem.

Right of withdrawal

You have the right to withdraw from this contract within 14 days without giving any reason.

The cancellation period is 14 days from the day on which you or a third party named by you who is not the carrier took possession of the goods or must do so.

In order to make use of your right of withdrawal, you must inform us:

Company name: "IC3PEAK" OU
Address: Roosikrantsi tn 2, Tallinn, Harjumaa, 10119, ESTONIA


Claim and Warranty and Complaint Resolution Guide (PDF)

Download english withdrawal form (PDF)
Download estonian withdrawal form (PDF)

official IС3PEAK website

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